Shipping policy
Shipping policy
Shipping Policy
At RM Cosmo, we strive to offer a seamless and convenient shopping experience for all our customers. Our shipping policy outlines everything you need to know about how we process, deliver, and handle your orders. Please read through the details below:
1. Free Delivery Across Pakistan
RM Cosmo offers free delivery all over Pakistan on all orders. We believe in making your shopping experience as smooth as possible, and offering free shipping is part of that commitment.
2. Delivery Time
We aim to deliver all orders within one week from the date of purchase. Our team works diligently to ensure that your items reach you in a timely manner, and we dispatch orders every day to maintain quick delivery times.
3. Payment Methods
RM Cosmo accepts a variety of payment methods for domestic orders within Pakistan. You can choose from:
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Cash on Delivery (COD): Pay for your order when it arrives at your doorstep.
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Bank Transfers: Transfer funds directly from your bank account to RM Cosmo's account.
4. Order Cancellation
If you wish to cancel your order, you need to notify our customer service team before your order has been dispatched. We understand that sometimes plans change, but once your order is on its way, cancellations cannot be processed. We dispatch orders promptly to avoid delays, so cancellations are only possible before the first 6 PM after your order is placed.
To cancel an order, you can contact us via any of the following methods:
5. RM Cosmo's Right to Cancel Orders
RM Cosmo reserves the right to cancel orders for various reasons, including but not limited to:
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Item is out of stock.
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Pricing or technical errors on the website.
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Issues with the payment method or billing details.
If your order is canceled for any of these reasons, we will notify you as soon as possible and offer a solution, such as a refund or exchange.
If you have any questions or need assistance, please don't hesitate to contact us:
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Email: ++++++++++
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Phone: +92 3++++++++